Privacy Policy
How Pixeldotedit should handle account information, photographer data and submitted client images.
1. Scope and roles
This policy covers the Pixeldotedit website, client accounts, order forms, support communications and post-production services. For website/account data, Pixeldotedit generally acts as the business deciding why that data is used. For photographs and client-gallery content submitted by a photographer, Pixeldotedit should generally act as a service provider/data processor and process those files only on the photographer’s documented instructions.
2. Data we may collect
Account and business contact data may include name, studio name, email, phone number, billing address, country/region, order history, support messages and service preferences. Technical data can include IP address, device/browser information, session logs and security events. Production data can include image files, Lightroom catalogs, Smart Previews, metadata, retouching notes, gallery credentials supplied for an approved delivery workflow, and album proof comments.
3. Photographer and client image data
Photographers retain responsibility for the images they upload and for obtaining all required permissions from their clients. Pixeldotedit does not acquire ownership of submitted photographs merely by processing them. The recommended policy is that client images are used only to perform the requested service, quality-control the order, provide support and meet documented retention/backup obligations.
4. Sensitive portrait, boudoir and minor data
Boudoir, glamour, private portrait sessions and images of minors require heightened handling. Public portfolio, advertising, social posting or model-training use should require separate written authorization and should never be assumed from the editing order itself. Photographers must confirm they have the right to submit the images and, for minors, appropriate parent/guardian permission where required.
5. Purposes for processing
- Create and administer accounts.
- Accept, schedule, edit, deliver and support orders.
- Process billing and prevent fraud.
- Remember studio editing profiles and production preferences.
- Provide customer support and order communications.
- Maintain security, audit logs and service reliability.
- Send marketing only where legally permitted and subject to opt-out rights.
6. Legal bases and regional privacy rights
Depending on the user’s location and applicable law, processing may rely on contract performance, legitimate interests, consent, legal obligations or other recognized bases. Users may have rights under laws such as the EU GDPR, UK GDPR, India’s Digital Personal Data Protection framework, California privacy law or other local privacy regimes. Requests should be verified before account or production data is disclosed, corrected or deleted.
7. Sharing and subprocessors
Data should be shared only with personnel and vetted service providers that need it for hosting, storage, secure transfer, payment, support, analytics or production. A current subprocessor list and data-processing terms should be maintained before launch. Pixeldotedit should not sell photographer client lists or client photographs to advertisers.
8. International transfers
Because photographers and production infrastructure may be located in different countries, personal data can cross borders. Where required, use recognized transfer safeguards such as contractual clauses, vendor data-processing terms or other lawful transfer mechanisms.
9. Retention and deletion
Account, billing and tax records may need longer retention than production files. Define a clear operational retention window for completed images/catalogs and make that window visible in the client account. After the retention period, delete or de-identify production data unless a longer period is required by law, dispute, backup lifecycle or a documented customer request.
10. Security
Use role-based access, strong authentication, secure transfer methods, reputable hosting/storage providers, logging and reasonable administrative controls. No internet system is perfectly secure, so the website should not promise absolute security. Maintain an incident-response process and notify affected clients when required by law or contract.
11. Marketing and cookies
Newsletter subscribers should receive a clear unsubscribe mechanism. Analytics/advertising cookies should be described in the Cookie Policy and, where required, offered through a consent mechanism.
12. Contact
Privacy questions can be sent through the Contact page or by calling +91-8130136092. Postal correspondence may be sent to D-120, Saraswati Enclave, Sector 10B, Sector 37, Gurugram, Haryana, 122004, India.